Is your jewelry handmade?

Yes, every piece is handcrafted with care in our studio. We do not use mass production — just creativity and craftsmanship.

Can I request a custom or personalized piece?

Absolutely! We love custom orders. Reach out to us [contact link] to discuss your vision — we’d be happy to bring it to life.

How should I care for my handmade jewelry?

To keep your jewelry looking beautiful:

• Store it in a dry place
• Avoid water, perfume, and harsh chemicals
• Clean gently with a soft cloth
  More tips are available in our Jewelry Care Guide.

How do I find the right size?

You can refer to our Sizing Guide below for rings, bracelets, and necklaces. Still unsure? Get in touch and we’ll help.

How long does it take to process and ship my order?

Most orders ship within 3–5 business days. Custom items may take longer — we’ll let you know the estimated timeline when you order.

Do you ship internationally?

Yes, we ship worldwide. Please note that buyers are responsible for any customs or import taxes.

Can I track my order?

Yes. Once your order ships, you’ll receive a tracking number via email.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and other secure payment options at checkout.

Do you accept returns or exchanges?

Custom and personalized pieces are final sale unless damaged or defective.

What if my item arrives damaged?

We’re so sorry! Please send a photo of the item and packaging within 3 days of receiving it, and we’ll send a replacement or refund.

Do you offer gift wrapping?

Yes! Gift wrapping is available at checkout. We also offer handwritten notes — just include your message during purchase.

Can I ship a gift directly to someone else?

Yes, simply enter their name and shipping address at checkout. We never include prices in the package.